ORDERS
How orders and reservations work including payment, special offers, financing, and changing or canceling your order.
US&Canada Orders
International Orders
Acceptable Forms of Payment
We accept payment for orders by credit and debit cards only.
Changing or Using More Than One Credit Card
We can only process your order using one credit or debit card. We are unable to split payment.
We are also unable to change the card you used for your order.
We don’t save credit card information in our system and we will never charge you without your permission.
How Affirm Works
A payment plan with Affirm allows you to make monthly installments over time. Pick from a few different options based on your needs and credit.
At time of checkout, U.S. residents will be given the opportunity to apply online. Affirm then performs a soft credit check and decides whether or not you qualify. They will determine if you owe a down payment and if the payments will be split into 3, 6, or 12 month increments, at an APR of 10-30%. More info on how Affirm financing works can be found here.
If you don't qualify for financing, you will have to select another form of payment to complete your order.
If you were approved for financing and have questions about your existing loan, please contact help@affirm.com.
Canadian Taxes
Taxes including GST, PST, and HST are assessed on the total purchase price of the board. Below please find the applicable tax rates for each province:
Province Total Tax
Alberta 5%
British Columbia 12%
Manitoba 13%
New Brunswick 15%
Newfoundland/Labrador 15%
Northwest Territories 5%
Nova Scotia 15%
Nunavut 5%
Ontario 13%
Prince Edward Island 15%
Quebec 14.975%
Saskatchewan 11%
Yukon Territory 5%
Where We Ship Internationally
We currently ship to the following countries outside of North America:
Australia
Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Italy
Ireland
Latvia
Liechtenstein
Lithuania
Luxembourg
Monaco
New Zealand
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
The Netherlands
The UK
Want us to ship to your country next? Let us know here, and you'll be the first to know when we start shipping to your country!
Acceptable Forms of Payment
We accept payment for orders by credit and debit cards only at this time.
Changing or Using More Than One Credit Card
We can only process your order using one credit or debit card. We are unable to split payment.
We are also unable to change the card you used for your order.
We don’t save credit card information in our system and we will never charge you without your permission.
International Pricing
Board Pricing
The price of the board includes duty (if applicable) and shipping. Value-added taxes are country-specific and assessed at checkout.
Accessory Pricing
The price of each accessory includes duty. Value-added taxes are country-specific and assessed at checkout. Shipping is assessed separately to avoid multiple shipping charges.
Shipping to another country?
You can toggle between countries by clicking on the flag icon in the page header.
International Duty & Tax Rates
Duty is assessed on the total purchase price of the board. VAT (Value Added Tax) is assessed on the total purchase price, plus Duty. Below please find the applicable Duty and VAT rate for each country to which we ship:
Country Duty VAT
Austria 2.7% 20%
Belgium 2.7% 21%
Bulgaria 2.7% 20%
Croatia 2.7% 25%
Czech Republic 2.7% 21%
Denmark 2.7% 25%
Estonia 2.7% 20%
Finland 2.7% 24%
France 2.7% 20%
Germany 2.7% 19%
Greece 2.7% 24%
Hungary 2.7% 27%
Italy 2.7% 22%
Ireland 2.7% 23%
Latvia 2.7% 21%
Liechtenstein 29 CHF 8%
Lithuania 2.7% 21%
Luxembourg 2.7% 17%
Monaco 2.7% 20%
Norway n/a 25%
Poland 2.7% 23%
Portugal 2.7% 23%
Romania 2.7% 19%
Slovakia 2.7% 20%
Slovenia 2.7% 22%
Spain 2.7% 21%
Sweden 2.7% 25%
Switzerland 29 CHF 8%
The Netherlands 2.7% 21%
The UK 2.7% 20%
AU & NZ Taxes and Fees
Below please find the applicable GST (Goods and Services Tax) rates and fees for Australia and New Zealand:
Australia: 10% GST
New Zealand: 15% GST, 3.5% trade compliance fee
Trade compliance fee is assessed on the product price. GST is assessed on the subtotal.
All above rates are subject to change. Consult your local tax authorities for the latest rates.
All final payments are in USD and subject to current exchange rates.